Problemista takes place in a universe where a call to customer support can spiral into a telenovela-style showdown, where bureaucracy traps people in infinite loops of Escher-like offices, and where Craigslist takes the seductive form of actor Larry Owens—who knowingly whispers “Bowflex” from within a web of trash. In this way, this first feature from writer-director Julio Torres is to be expected. Torres is behind some of the most queer, surreal, and over-the-top sketches in the history of Saturday Night Live—eg. "Wells for Boys," "Papyrus,"—and the most fairytale plot lines of Los Espookys. But Problemista is also a remarkably honest account of what it’s like to live in the US as a certain kind of immigrant. Read the entire Mercury review here.